Privacy Policy

Last updated: February 2025

1. Data Controller

Ivemind Società Cooperativa Sociale
Registered office: Via Werner von Siemens 23, 39100 Bolzano (BZ), Italy
VAT/Tax ID: IT03138990217
REA: BZ-235349
Email: info@ivemind.com
PEC: ivemindscs@pec.it

2. Data Collected

We only collect data strictly necessary to respond to your requests:

  • Name and surname (optional)
  • Email address
  • Message/request
  • Technical browsing data (technical cookies)

3. Purpose of Processing

Your data is used exclusively to:

  • Respond to your information requests
  • Provide quotes and commercial proposals
  • Comply with legal obligations
  • Improve the user experience of the site

4. Legal Basis

The processing of your data is based on:

  • Your explicit consent (for sending information and for analytics cookies)
  • The execution of pre-contractual measures (for quotes)
  • Legitimate interest (for site security and anonymous, aggregated traffic measurement via Google Consent Mode v2)

5. Data Retention

Personal data is kept for the time necessary to provide the requested services and in any case not more than 2 years from the last interaction, except for legal obligations.

6. Data Sharing

Your data is not sold or shared with third parties for marketing purposes. It could only be shared with:

  • Essential service providers (hosting, email)
  • Competent authorities if required by law

Third-party providers

We use the following third-party services:

Google Analytics 4 (with Consent Mode v2) - Google LLC (USA)
  • Purpose of Processing: Anonymous statistical analysis of web traffic. Through Google Consent Mode v2, anonymous and aggregated signals (cookieless pings) are collected even before consent, without the use of cookies and without identifying the user. With explicit consent, analytics cookies are enabled for more detailed data.
  • Data Collected: Without consent: anonymous traffic signals (no cookies, no identifiers). With consent: pages visited, time on site, device, approximate location (city/region)
  • Legal Basis: Legitimate interest for anonymous signals; explicit consent for cookies. Standard Contractual Clauses (SCC) for data transfers outside the EU
  • Privacy Policy: https://policies.google.com/privacy

7. Your Rights

You have the right to:

  • Access your personal data
  • Request rectification or deletion
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact us at: info@ivemind.com

8. Cookie Policy

We use the following types of cookies:

Technical cookies (necessary)

  • cookie-consent: saves your cookie preference (1 year)

Analytics cookies (with consent)

We use Google Analytics 4 with Google Consent Mode v2. Before consent, Google only receives anonymous and aggregated signals (cookieless pings) that do not use cookies and do not allow user identification. Analytics cookies are only installed if you accept via the banner.

  • _ga: anonymous identifier for Google Analytics (2 years) — only with consent
  • _ga_*: maintains session state (2 years) — only with consent

You can manage your cookie preferences at any time by clicking "Manage Cookies" in the site footer or by clearing site data from your browser.

9. Security

We adopt appropriate security measures to protect your data from unauthorized access, alteration, disclosure or destruction.

10. Policy Changes

We reserve the right to modify this privacy policy. Changes will be published on this page with the update date.

11. Contact

For questions about the privacy policy or the processing of your data:
Email: info@ivemind.com
Mail: Ivemind SCS, Via Werner von Siemens 23, 39100 Bolzano (BZ), Italy