Privacy Policy
Last updated: April 2026
1. Data Controller
Ivemind Società Cooperativa Sociale
Registered office: Via Werner von Siemens 23, 39100 Bolzano (BZ), Italy
VAT/Tax ID: IT03138990217
REA: BZ-235349
Email: sales@ivemind.com
PEC: ivemindscs@pec.it
2. Data Collected
We only collect data strictly necessary to respond to your requests:
- Name and surname (optional)
- Email address
- Message/request
- Technical browsing data (technical cookies)
3. Purpose of Processing
Your data is used exclusively to:
- Respond to your information requests
- Provide quotes and commercial proposals
- Comply with legal obligations
- Improve the user experience of the site
4. Legal Basis
The processing of your data is based on:
- Your explicit consent (for sending information and for analytics cookies)
- The execution of pre-contractual measures (for quotes)
- Legitimate interest (for site security and anonymous, aggregated traffic measurement via Google Consent Mode v2)
5. Data Retention
Personal data is kept for the time necessary to provide the requested services and in any case not more than 2 years from the last interaction, except for legal obligations.
6. Data Sharing
Your data is not sold or shared with third parties for marketing purposes. It could only be shared with:
- Essential service providers (hosting, email)
- Competent authorities if required by law
Third-party providers
We use the following third-party services:
- Purpose of Processing: Anonymous statistical analysis of web traffic. Through Google Consent Mode v2, anonymous and aggregated signals (cookieless pings) are collected even before consent, without the use of cookies and without identifying the user. With explicit consent, analytics cookies are enabled for more detailed data.
- Data Collected: Without consent: anonymous traffic signals (no cookies, no identifiers). With consent: pages visited, time on site, device, approximate location (city/region)
- Legal Basis: Legitimate interest for anonymous signals; explicit consent for cookies. Standard Contractual Clauses (SCC) for data transfers outside the EU
- Privacy Policy: https://policies.google.com/privacy
- Purpose of Processing: Measurement of conversions for our advertising campaigns on Facebook and Instagram, building of custom audiences and lookalike audiences, retargeting of users who have visited the site. The pixel is loaded in revoked-consent mode until you accept marketing cookies: while in that mode no cookies are set and no events are sent to Meta.
- Data Collected: Only with marketing consent: pages visited, interaction events (content view, quote-funnel start, contact form submit, email click), IP address, user agent, browser identifiers. Through advanced matching, hashed email and name may also be shared if voluntarily provided in the contact form.
- Legal Basis: Explicit consent (art. 6.1.a GDPR) collected via the cookie banner. Standard Contractual Clauses (SCC) and supplementary measures for data transfers outside the EU.
- Privacy Policy: https://www.facebook.com/privacy/policy/
7. Your Rights
You have the right to:
- Access your personal data
- Request rectification or deletion
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us at: sales@ivemind.com
8. Cookie Policy
We use the following types of cookies:
Technical cookies (necessary)
- cookie-consent: saves your cookie preference (1 year)
Analytics cookies (with consent)
We use Google Analytics 4 with Google Consent Mode v2. Before consent, Google only receives anonymous and aggregated signals (cookieless pings) that do not use cookies and do not allow user identification. Analytics cookies are only installed if you accept via the banner.
- _ga: anonymous identifier for Google Analytics (2 years) — only with consent
- _ga_*: maintains session state (2 years) — only with consent
Marketing cookies (with consent)
We use Meta Pixel from Meta Platforms Ireland Ltd to measure the effectiveness of campaigns on Facebook and Instagram, build custom audiences and run retargeting. The pixel is loaded in revoke mode until you accept marketing cookies in the banner: while in that mode no cookies are set and no events are sent to Meta. The cookies below are only installed if you accept.
- _fbp: Meta Pixel identifier used by Facebook to deliver advertising products (3 months) — only with consent
- fr: Meta cookie used to deliver and measure advertising (90 days) — only with consent, facebook.com domain
You can manage your cookie preferences at any time by clicking "Manage Cookies" in the site footer or by clearing site data from your browser.
9. Security
We adopt appropriate security measures to protect your data from unauthorized access, alteration, disclosure or destruction.
10. Policy Changes
We reserve the right to modify this privacy policy. Changes will be published on this page with the update date.
11. Contact
For questions about the privacy policy or the processing of your data:
Email: sales@ivemind.com
Mail: Ivemind SCS, Via Werner von Siemens 23, 39100 Bolzano (BZ), Italy